France says the iPhone 12 exceeds European limits for radiation exposure and ordered Apple to recall the product from stores.
(CNN) -- Apple is fighting France's claims that the iPhone 12 exceeds European limits on radiation exposure after French regulators on Tuesday ordered a pause in sales and a repair of phones already sold to customers.
France's National Frequency Agency said it "demanded that Apple withdraw the iPhone 12 from the French market, effective September 12, 2023, as measures show that the specific absorption rate exceeds the established limits." The agency said the iPhone 12 does not comply with European Union regulations.
"Apple must immediately take all necessary measures to prevent the iPhone 12 in the supply chain from being available on the market," ANFR added.
Disputing the agency's claims, Apple said it had already provided the agency with multiple lab results conducted by the company and independent third parties showing the device's compliance with SAR regulations and relevant global standards.
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Customers leave an Apple Inc. store in the Opera district of Paris, France, Sunday, July 24, 2022. (Credit: Cyril Marcilhacy/Bloomberg/Getty Images)
The company said it was contesting the results of the AFNR review and would continue to work with the agency to demonstrate compliance with the phone.
SAR is a measure of the rate of energy uptake by the body from the source being measured, according to the ANFR. But experts and regulators generally say there's no need to worry.
"To date, and after much research conducted, no adverse health effects have been causally linked to exposure to wireless technologies," according to the World Health Organization. "As long as overall exposure remains below international guidelines, no public health consequences are anticipated."
ANFR ruled that for iPhone 12s already in use, Apple "must take all necessary corrective action to bring the phones into conformity as soon as possible; otherwise, Apple will have to remove the equipment."
The measure came into force on September 12 and the regulator added that it would ensure that the product is no longer offered for sale in all distribution channels in France from that day.
France's Digital Economy Minister Jean-Noel Barrot confirmed in a tweet that iPhone 12 sales are "halted in France until Apple offers an update for all affected devices."
"@ANFR found that the iPhone 12 emitted a wave level slightly above the authorized threshold," Barrot wrote in another tweet, translated from French. "This level is more than 10 times lower than the level at which there could be a health risk."
The announcement came as Apple unveiled the iPhone 15 and iPhone 15 Pro, Apple's latest version of its iconic product, at its annual main event in California on Tuesday.