Kyiv residents were reminded that they do not need to pay for it in hospitals

The director of the Department of Health Protection, Valentina Ginzburg, reminded that Kyiv residents should not pay doctors for medical services and medicines covered by the Medical Guarantee Program or provided within the framework of the city's targeted programs.

"A person must receive the full amount of guaranteed medical care free of charge."

Kyiv residents often complain to the Department of Health Care of the KMDA that in city hospitals they have to pay even for the simplest procedures, pills, injections, diagnostics.

“We respond to every complaint, but unfortunately they keep coming.

Obviously, it is impossible to control the actions of each doctor.

How impossible is it to guarantee that even the strictest control and punishment for violations will guarantee the absence of unfortunate cases in the future," Valentyna Ginzburg emphasized.

Many of the violations in question are recorded primarily in advisory and diagnostic centers.

Residents of Kyiv should know that following a referral issued by a therapist, family doctor, or specialist, it is possible to

KDC and any other municipal medical facility that has a contract with the NHSHU to provide the necessary service free of charge to 

Endoprosthetics, lens replacement, and cochlear implantation

 are free for Kyiv citizens  .

Surgical operations

are also covered by the medical guarantee program.

As for urgent care, it will be provided free of charge to the patient in an emergency without a doctor's referral.

When it comes to planned operations, it is necessary to understand what kind of free medical assistance you can count on.

Free scheduled surgical care is provided exclusively upon referral by a doctor (family doctor, therapist, pediatrician) or treating specialist.

With a referral, a person can apply to any institution that has a contract with the NHSHU for packages "Inpatient surgical operations for adults and children" or "One-day inpatient surgical operations for adults and children." 

 All preoperative examinations determined by the doctor must be performed free of charge, as well as anesthesia and, in fact, surgical intervention.

And also, if necessary, intensive therapy and post-operative care and assistance that the patient needs.

The director of the Department of Health Care advised residents of the capital not to pay for medical care, which should be provided free of charge, and to complain about extortionists to the Department and the National Health Service of Ukraine.

What to do if the hospital refuses to provide medical services for free

Institutions must publicize the list of services included in the Program of Medical Guarantees and the city target programs "Health of Kyiv", "Public Health" on their websites and information stands.

In the event that a health care institution refuses free examinations, treatment or surgery, it is necessary to contact the manager for an explanation.

If the manager did not provide answers or did not resolve the issue, you need to contact 

through the electronic form on the website and additionally to 

.

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