Mobile operator "Nar" announced the indicators of customer satisfaction regarding the services it provided during the last year.

"APA-Economics" informs that in 2022, "Nar", which managed to maintain the quality of the service provided to its customers at an excellent level, won the approval of the vast majority of its subscribers.

In 2022, 98.6% of those who visited "Nar" centers with various surveys were satisfied with the service provided.

According to last year's report, about 2 million subscribers applied to the 777 Call Center and Nar+ applications with various requests.

89% of subscribers and 87% of Nar+ application users agreed with the service provided at the Call Center.

"Nar", which enables its subscribers to send requests via social networks, has responded to more than 16,000 subscriber requests on social platforms.

Incoming requests were answered within 5 minutes on average.

The requests were mostly about tariffs, internet packages and operations related to the number.

The mobile operator continues to update its customer centers in 2023 to increase the level of service provided.

In addition, the improvement of the Nar+ application, which provides self-service convenience to subscribers, is one of the main goals set for this year.

"Nar" currently provides high-quality communication services to 2.2 million subscribers.

"Nar" has been the leading mobile operator in the country according to the Customer Loyalty Index for the last 4 years.

The mobile operator adheres to its customer-oriented strategy and provides excellent service at an affordable price.