New Taipei City councilors Zhang Jinhao (from left), Dai Weishan, Lin Bingyou, and Yan Weici jointly held a press conference, questioning the city government's negative attitude towards the leakage of iRent users' personal information.

(Photo by reporter Lai Xiaotong)

[Reporter Lai Xiaotong/New Taipei Report] The iRent (Heyun Mobile Service Co., Ltd.), a car-sharing vehicle under the Hotai Group, had a leak of user personal information. Hotai has promised to provide compensation for the hours of 400,000 affected users.

New Taipei City Councilor Dai Weishan and others held a press conference today, questioning the slow pace and negative attitude of the New Taipei City Government, and demanding "to impose fines". A fine of 6,000 yuan to 90,000 yuan.

Dai Weishan pointed out that iRent has about 1.35 million users across the country. According to statistics, by the end of last year, the number of iRent motor and car rentals in New Taipei City reached 88,114 times. For one week, the information was not concealed until the Ministry of Digital Development intervened. Some members' credit cards were stolen and they became the targets of fraudulent groups. They called on New Taipei Mayor Hou Youyi to "harden up" and punish unscrupulous companies.

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Yan Weici, a member of New Taipei City Councilor, believes that New Taipei City has enacted the self-government regulations on the management of shared transport business, and the fines are only 6,000 to 90,000 yuan. The operators are not afraid of fines at all. And if the company opens a fine in accordance with the Personal Information Act, if the company still does not improve, it should stop part or all of its operations in New Taipei to protect the rights and interests of consumers.

New Taipei City Councilor Lin Bingyou said that iRent claimed to have notified users of the leaked information and provided compensation measures. Some members reported that they had not received the notification, and some victims' credit cards were stolen. Beishi has won the first prize of the 2022 Global Smart City, but the lack of active actions by the city government shows the lack of digital management capabilities.

New Taipei City Councilor Zhang Jinhao mentioned that iRent intends to compensate users for 180 minutes of car rental hours, but compared with the financial risks derived from personal information leakage, it is simply a drop in the bucket. There are already victims who have assembled and will file a class action lawsuit against iRent. The city government The public should be assisted in handling consumer disputes and actively provide legal assistance.

Wu Zhengyan, chief of the comprehensive planning section of the Transportation Bureau, said that the regulation of the self-government regulations on shared vehicles is mainly to maintain parking order, and the competent authority of the personal data law is the central government. In response to the leakage of iRent personal data, the National Development Commission, the Ministry of Digital Development and the Ministry of Communications The General Administration of Highways has been involved in the investigation. If the central government finds that the personal information law has been violated, the city government will impose a fine of 6,000 to 90,000 yuan in accordance with the autonomous regulations, and require improvement within a time limit.

Wu Zhengyan said that on February 4, the New Taipei City Government and the Taipei City Transportation Bureau went to Heyun Company to clarify the situation and understand the follow-up preventive measures. Based on the protection of citizens' rights and interests, if the public suffers property damage due to leakage of personal information, they can provide evidence and materials. Assist in transfer to the central authority for processing.

Wu Zongxian, director of the Legal Affairs Bureau, said that if the public raises a consumption dispute, the city government will assist in handling it.