The appearance of the EMU3000 intercity train of Taiwan Railway Bureau is black and white, with a simple style.

(File photo, photo by reporter Wang Jinyi)

[Reporter Zheng Weiqi/Taipei Report] Taiwan Railways added 499 additional trains and 186 carriages during the Spring Festival transportation period. The transportation capacity increased by 12% compared with last year’s Spring Festival transportation, a record high.

However, today (21) there were complaints from the public that they took a Taiwan Railway EMU3000 special car.

For this, the Taiwan Railways Bureau apologized, emphasizing that the outer walls of the trains will be cleaned when they return to Qidu Machine Factory after use today; as for the seat not turning, it is the fault of the outsourced cleaning company, and will be punished in accordance with the contract.

The Taiwan Railway EMU3000 adopts a simple design, and the appearance is mainly black and white. As long as it is dirty, it will be obvious. The special car that was complained this time is the 5143 extra train that runs today. It was criticized that the dirt is like makeup Black eyeliner after crying flowers.

The Taiwan Railway Bureau stated that the train is an extra train running during the Spring Festival. It travels seven times a day to Chaozhou. Because it often rains in the north and the weather in the south is better, after the rainwater flows down from the roof, it dries naturally and forms water stains. It looks pretty dirty.

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The Taiwan Railways Administration stated that the new EMU3000 cars have paint on the sheet metal, so they are usually cleaned by hand to avoid damage to the paint. Since manual car washing takes a long time, it needs to be cleaned according to the train operation schedule, and it is not possible to wash the car every day.

The train has a car wash on the outside on January 13, a big wash on the inside of the train on January 19, and a small wash on January 20. It is currently arranged to be cleaned after returning to Qidu today.

In addition, the seats on the Taiwan Railway trains are all steerable, and they will turn according to the direction of the train, so that passengers face the direction of the front of the train. Today, the train that was complained about did not turn the seats, and many passengers felt uncomfortable because of this. The Railway Bureau understands that it is the cleaning company’s negligence, and it will be punished in accordance with the contract in the future. It has ordered the manufacturer to pay special attention to it, and arranges manual cleaning and turns the seats for extra buses.

The extra bus is open during the Spring Festival and there is no time to wash the car?

The EMU3000 is as dirty as crying eyeliner, and Taiwan Railways will urgently clean it today.

(provided by readers)