"Over 80% of complaints are related to Christmas shopping - mostly with gift returns, discounts and prices. The most complaints are related to online shopping," said Ignat Arsenov, director of the Control Directorate, in "The Day Begins" on BNT on the market" in the Consumer Protection Commission.

According to him, the violations are more than in previous years.

Ignat Arsenov added that there were teams on duty during the holidays.

"There are cases of low-quality services, especially food, in the field of tourism," added Ignat Arsenov.

Consumer Protection Commission

Ignat Arsenov