Zhou Yonghong, a member of Zhongshi City, said that the Education Bureau replaced the digital student ID card with a free bus, but did not inform the original bus card that it had been cancelled.

(Provided by Zhou Yonghong)

[Reporter Su Jinfeng/Taichung Report] The Taichung City Government launched the double-ten bus, and the 10-kilometer bus can be taken for free by binding the card. However, the city councilor Zhou Yonghong received complaints from the public that the Education Bureau did not inform the original bus card to cancel the binding after reissuing the digital student ID card. Discounts on scheduled rides lead to students being deducted from their original bus cards, and even the card balance is insufficient. Criticize the Education Bureau and the Transportation Bureau for insufficient publicity on the card binding policy, and require the Education Bureau to investigate and replace the cards in all schools. Discuss the compensation plan with the public transportation department of the Transportation Bureau, and ask the two bureaus to strengthen policy promotion.

In this regard, the Education Bureau stated that before the digital student ID card is printed, parents or students are asked to fill out the consent form and choose whether to bind the bus discount on the digital student ID card, in order to cooperate with the Transportation Bureau's "one-person limit for the bus discount" One card" rule.

If you choose to bind, the bus discount on the original electronic ticket will be transferred to this digital student ID card, that is, students get a digital student ID card with bound bus discounts, and use this card to get discounts when taking the bus. The Education Bureau will further Urge schools to strengthen publicity.

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Zhou Yonghong said that Taichung citizens’ double ten discounts need to be bound to a specific card, and the digital student ID card launched by Taichung City can choose to bind the discount to become a bus card, but recently received feedback from many parents and students that the Education Bureau is changing the digital There was no publicity for the student ID card, which led to the dilemma that students inadvertently continued to use the original bus card to take the bus, and even the card was deducted until the balance was insufficient, and they had to rush to get change to take the bus.

Zhou Yonghong criticized that after the Education Bureau reissued the digital student ID card to the student, if it did not inform the original card that the discount was cancelled, causing the student to be deducted, it should discuss with the Transportation Bureau and propose a compensation plan.

The Bureau of Education and the Public Service Office should also strengthen the publicity of the card binding policy to students, so as to avoid similar situations from happening again and again.

The Transportation Bureau stated that in order to allow the smooth connection between the digital student ID card and the old traffic card, and to allow schools at all levels to have a buffer time for the issuance of the digital student ID card, the old traffic card will be postponed until December 1 to cancel the discount to meet the traffic requirements. The regulation of one card for one person protects the rights and interests of students to take the bus.