"Araz" supermarket chain regularly carries out various discount campaigns, and the goal of these campaigns is to increase customer satisfaction.

According to the information given to APA by the "Araz" supermarket chain, in addition to special discounts for calendar days, many products are discounted within the framework of regular campaigns such as "Weekend" and "Great prices".

We were very sorry to hear about the situation regarding the "Doctor's Traditional" sausage product (the news that the discount was not real) published in the press on 05/04/2022.

We investigated the matter and it became clear that the name of the 500-gram sausage product "Doctorskaya tradizionnaya" manufactured under the trademark "Ostankino" was mistakenly included in the list by the employee of the supplier company in the documents regarding the discount campaign to be implemented by the supplier company in June.

Hence, the wrong discounted price is displayed on the shelf.

Due to the incident that happened due to carelessness, we complained to the supplier company and asked to take necessary measures to prevent such cases from happening again in the future.

As a chain of "Araz" supermarkets, we apologize to our customers for the inconvenience and invite them to take advantage of our regularly applied discount campaigns.

In order to be able to provide better service to consumers, we ask for information about such cases to our contact number (012) 404-12-36, hotline 924, e-mail address [email protected] or our social network accounts.