28 years CWC

Al Capone

26 Jun 2022 05:10 a.m.

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This year, “Car World Club” or CWC, the leader in the business of providing 24-hour emergency car assistance throughout the country, has been with car users in our home for 28 years.

Busaba Lorkulsin, president of CarWorld Club, announced his determination on the occasion of the 28th anniversary of the CWC that he will continue to strive to develop and increase the potential of the service continually.

to support customer groups in emerging markets

and to strengthen and establish more service agents in service areas nationwide.

and penetrating new markets for customers with habits of using social media on a regular basis

“As of June 15 this year, CWC has entered its 28th year of service, providing assistance to Car World Club members and general customers who need assistance in the event of a vehicle breakdown or emergency.

whether on the road and in residential areas.”

CWC's current service offerings include repair/correctable emergency assistance services such as battery towing, spare tire replacement, refueling, door unlocking, battery replacement.

(Only in Bangkok area

and Samut Prakan), etc.

There is also an emergency assistance service for immobile vehicles.

which will be serviced by forklift / drag / slide

according to the nature of the appropriate service case

For this year, CWC has focused on the importance of customers.

in delivering valuable and modern services

suitable for the current customer service

Therefore, a project has been created to create a Mobile Application system that will gather all CWC's services into an application for customers to call services that are convenient, faster and easier, just using their mobile phones and smartphones. the customer's smartphone

In addition, it will add a Tracking system or service status tracking system.

where customers can check the status of their services in real time immediately

“In addition to the services that will be quoted in the application

We will also have a section of special privileges that will be given to those who are members.

Customers can request special privileges via the application immediately.”

The release of this app is to support the new car market that has added many technologies in the car.

There is also an SOS button when the car is in an emergency.

and the user presses this button

CWC's service department will know immediately.

It is expected to be completed and available to the members of the Car World Club first.

by the end of this year

In terms of “customer relationship” (CRM), there will be many marketing promotion activities for members and customers to enjoy, such as member discounts promotions, prize-winning activities, free coupons, etc.

“We will manage and provide services that are based on virtue, morality, helping to share.

and be a part of contributing to the sustainable development of the environment and Thai society.”

Al Capone

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