The virtual asset trading platform JPEX was involved in illegal operations, and the police arrested 11 people on suspicion of "conspiracy to defraud". A telecommunications provider has been unable to log in to the JPEX mobile app and website today (20 December), and it is understood that the Police have issued instructions to local telecommunications service providers to block the JPEX mobile app and website.

However, some telecommunications providers and Internet providers have not followed suit, and users can still browse the JPEX website and log in to the JPEX mobile app through mobile phones and computers.

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JPEX recommends that users log in to the application using a VPN network

JPEX issued an "emergency announcement" this morning, saying that the platform has received a large number of complaints from users in Hong Kong that users using HKT's "1010" and "CSL" cannot access the platform's mobile applications normally. In the announcement, JPEX suggested that customers who encounter the same situation can use the VPN network to log in to their mobile applications, or use the JPEX web version to operate, and reiterated that everything is working normally on the platform.

In February 2022, cryptocurrency platform JPEX sold advertising in Hong Kong. (Anthony Kwan / Getty Images)

Telecom providers and the police have mechanisms in place to block users from accessing suspected fraudulent websites

JPEX users were unable to withdraw funds earlier, and the SFC referred the Commercial Crime Bureau of the Police to follow up the incident, and the platform removed all transactions from the wealth management page at 18:<> am on Monday (<>th). According to the telecommunications industry and police sources, in response to the JPEX file, the Police asked local telecommunications service providers to block the JPEX mobile app so that their users could not log in.

According to the information, telecommunications providers have established a liaison mechanism with the Police to block telephone numbers suspected of fraud or stop the relevant number services based on the fraud records and website URLs provided by the Police, and block users from logging on suspected fraudulent websites.

Journalists using the CSL network can no longer browse the JPEX website, but they can still see it on other telecom networks; Similarly, if you use a computer through the Internet provider's network, you can visit the JPEX website and go to the login account page.

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