Yang Sixiang, general manager of Uber Taiwan (left to right), Saskia de Jongh, global vice president and general manager of Asia Pacific of Uber Eats, and Li Jiaying, general manager of Uber Eats Taiwan, shared the content of the report.

(Photo by reporter Xu Ziling)

[Reporter Xu Ziling/Taipei Report] Uber and Uber Eats published the "Platform Economic Impact Report" in Taiwan for the first time. The report pointed out that in 2021, Uber will bring about 129 billion yuan in economic value to Taiwan and save passengers more than 8 million yuan. hours of time.

The executives also shared their outlook for next year. Membership has a high gold content, and Uber Eats will deepen the subscription system; Uber will expand special functions to more cities.

The report was commissioned by Uber to conduct a third-party investigation. Uber also held a press conference to share the key points of the report. In particular, Saskia de Jongh, global vice president and general manager of Asia Pacific of Uber Eats, was invited to share the current situation of the global and Taiwan markets. She emphasized that Uber attaches great importance to Taiwan market.

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Saskia de Jongh said that Uber and Uber Eats have a total global annual booking of about 120 billion U.S. dollars, with an average of 21 million trips per day, more than 843,000 business partners, and more than 4.5 million cooperative team professional drivers and foreigners. Send partners for cooperation.

The report pointed out that in 2021, Uber will bring an economic value of about 129 billion yuan to Taiwan's economy. In addition to the direct income of taxi drivers, delivery people and merchants facilitated by Uber, it also includes the indirect and indirect income generated by the company's entire supply chain. Induce a multiplier effect.

Among them, the increased flexible income opportunities for drivers and delivery personnel are estimated to be 7 billion yuan.

According to the report, as many as 93% of consumers said that "convenience" is an important reason for them to use Uber, and it is estimated that Uber saves more than 8 million hours of time for passengers every year.

"Safety" is also a major consideration. Many people may feel anxious about returning home late at night. 45% of women under the age of 35 think it will be dangerous to go home at night, and more than half of female passengers (54%) agree that Uber is their way back home. The safest way to make your home.

More than half of membership orders Uber Eats will focus on the subscription system Uber Eats Taiwan General Manager Li Jiaying said that Uber Eats is estimated to bring 10.3 billion yuan in additional revenue to Taiwan's major restaurant partners in one year.

Looking forward to 2023, Li Jiaying shared that Uber Eats has four main axes:

No. 1, everything can be delivered: let the selection on Uber Eats be "anything can be delivered", not limited to food.

Continue to expand the product category with merchant partners to tens of thousands, and continue to optimize the App interface and process, and deliver to the designated location within 30 minutes.

Second, let members feel: In Uber's global financial report, it was pointed out that the Taiwan market is a model market for member subscription services, and members account for more than 50% of the platform's total orders.

Uber Eats hopes to make these loyal members feel more comfortable, and in the future, the newly launched Uber One program can have more different member courtesy practices.

Third, to achieve merchants: launch "Excellent Logistics" and "Digital Advertising", so that merchant partners who want to perform better in delivery have more tools.

Fourth, become the first choice for delivery partners: Uber Eats will listen more to the demands of delivery drivers, such as more flexibility in receiving orders, education on road safety and danger reminders, and changes on the platform for more frequent communication. Make delivery partners feel respected.

Uber's Uber Xiaohuang, booking a ride function will expand the city's stronghold

Yang Sixiang, general manager of Uber Taiwan, said that it is estimated that the professional drivers of cooperative fleets can earn NT$1.2 billion in additional income through Uber every year, which is 34% more than their next-best alternative income or job source on average.

Looking forward to 2023, Yang Sixiang shared Uber's three major layouts:

1. New city expansion: Next year, Uber Xiaohuang is expected to expand to more cities, serving more urban residents, allowing consumers to have more car choices, and allowing more local taxi drivers to earn extra income source.

Second, provide more ride options: expand the online cities of the "booking ride" function, and users can better plan local transportation when arranging business meetings, domestic or foreign travel; seeing the business opportunities of reopening the border, Uber will continue Explore ways to offer Shuttle Airport ride options for domestic and international travelers.

Third, develop the enterprise user platform: expand the users of Uber Enterprise Edition to benefit more enterprise consumers. Uber Enterprise Edition provides a more convenient way of business mobility for enterprises and employees.

For example, through the seamless connection of expense reporting and management systems, more time can be saved for enterprises and their employees.

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