Chairman of the Financial Regulatory Commission Huang Tianmu (6th from the right) and Chairman of the National Development Council Gong Mingxin (5th from the right) went to Far East Commercial Bank Chengde Bilingual Demonstration Branch today to inspect and promote the results. 4) Accompanying guide.

(Provided by Far Eastern Commercial Bank)

[Reporter Li Lianghui/Taipei Report] Far Eastern Commercial Bank actively created a bilingual environment for its branches. The fifth bilingual demonstration branch officially entered the life circle of Dashilin. Far Eastern Bank started a complete foreign language training for its staff three years ago, and planned the branch service logo. At present, it can provide foreign migrant workers and new residents from non-English-speaking countries, and smooth foreign language services.

The 5th bilingual demonstration branch of Far Eastern Commercial Bank is adjacent to Jiantan MRT Station, connecting to Yuanshan Hotel, Shilin Night Market, Taipei Fine Arts Museum and Taipei Performing Arts Center.

Please read on...

Far Eastern Commercial Bank pointed out that the exterior wall of the Chengde branch in Taipei is covered with pictures of welcome words in multiple languages. Foreigners can feel the friendly and welcoming atmosphere of financial services when they enter the branch. English signs in the service area, and communicate with the front-line service counter staff in English to obtain local financial services without barriers.

Zhou Tiancai, general manager of Far Eastern Commercial Bank, said that the bank originally had a bi-cultural management team and agreed with the government's promotion of the 2030 bilingual national policy, and actively responded to the goal of the Financial Regulatory Commission to encourage the establishment of "bilingual branches".

In the past three years, Far East Bank has provided complete foreign language training to its bankers to build a bilingual branch environment friendly to foreigners in an all-round way; at the same time, the bank has set up two-way translation equipment that supports 48 languages ​​to receive and serve foreign migrant workers from non-English speaking countries. and new residents.

Zhang Xiaoqian, deputy general manager of the personal finance business group of Far East Commercial Bank, pointed out that according to the business statistics of the past four bilingual demonstration branches, foreigners account for the most deposits, accounting for about 24%, followed by foreign exchange and remittance accounting for 22%, and transfer accounting for 20%. .

Master the economic pulse point with one hand, I subscribe to the free finance Youtube channel

I'm already a friend, thanks

Welcome to 【Freedom Finance】

Feel good

Liked already, thank you.

related news